Privacy policy.
Effective Date: October 2, 2024
At Top Shelf Hospitality Solutions, we are committed to protecting your privacy and ensuring that your personal information is handled with care. This Privacy Policy outlines how we collect, use, and protect the information you provide when using our website and submitting forms for questions and bookings.
Information We Collect
When you fill out a form on our website, we collect the following personal information:
Name: To identify who is contacting us.
Email Address: To respond to your questions or booking inquiries.
Phone Number: To contact you regarding your booking or to answer your queries.
Booking Details/Questions: Information related to your desired booking, such as the date, time, and number of pods.
We do not collect any sensitive personal information such as payment details through our website forms.
How We Use Your Information
The personal information you provide through our form submissions is used exclusively for:
Responding to inquiries: We will use your contact information to answer any questions you submit through our contact forms.
Processing Bookings: Information you provide in booking forms will be used to arrange and confirm your Top Shelf Hospitality Solutions reservation.
Customer Service: We may use your contact details to provide support or gather feedback related to your experience.
We do not use your personal information for marketing purposes unless explicitly stated and consented to.
How We Protect Your Information
We take your privacy seriously and implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:
Limited Access: Only authorized personnel have access to your personal information for the purposes outlined in this policy.
Sharing of Information
We do not sell, trade, or otherwise transfer your personal information to outside parties. The information you provide is used solely by Top Shelf Hospitality Solutions to process your inquiries and bookings. However, we may share your data with trusted third-party service providers who assist us in operating our website, conducting business, or servicing you, so long as those parties agree to keep this information confidential.
Retention of Information
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected (responding to inquiries or processing bookings) or as required by law. Once the information is no longer needed, we securely delete or anonymize it.
Cookies and Tracking
Our website may use cookies or similar tracking technologies to enhance your browsing experience. However, we do not use these cookies to collect personal information or track your activity across other websites.
Third-Party Links
Our website may contain links to third-party sites. Top Shelf Hospitality Solutions is not responsible for the privacy practices or content of these external websites. We encourage you to review the privacy policies of any third-party sites you visit.
Changes to the privacy policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date." We encourage you to review this policy periodically to stay informed about how we protect your personal information.
Contact Us
If you have any questions about this Privacy Policy or how your personal information is handled, please contact us using the form on the website, or the information below.
Email: tim@topshelfworks.com
By using our website and submitting your information, you consent to the terms of this Privacy Policy.